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Values and Strategy
Compass Group USA is a company that offers support services as well as food support services to various clients, including winning restaurants, arenas, museums as well as corporate cafeterias, among others. The firm is not only a global leader in foodservice but also the hospitality market. The United States of America subsidiary was started in 1994. It began with the purchasing of the Canteen. The Canteen’s income was estimated at approximately $1 billion in US dollars (revenue). The organization continues to achieve high levels of growth.
Strategic Management Process
The initial step in the reviewing of the strategic management process is establishing the rules that ought to be followed. It is pertinent to also have an understanding of the philosophical views regarding the process. The strategic management process comprises of five stages. It is vital to comprehend each of these stages to achieve the goals and objectives. According to (Clayton, 2017), the various stages include the setting of goals, analyzing, the formulation of the strategy, the implementation of strategy as well as evaluation. It is critical for individuals to comprehend the goals and well as the effort that is required for the goals to be achieved. The first step entails the setting of the goals. Through the strategic management process, the vision of the business is identified and defined. The long term and also short term commitments are significant in the process. The management of the business must plan on how the goals and objectives will be achieved. The management should remember that workers are part of the commitment.
The second stage entails the analysis of the data that has been collected. It is crucial to analyze it to breakdown the business need and also the strategies that will be utilized to accomplish the goals. The third step in the process of strategic management is the formulation of the strategy. It is at this stage that the current programs are implemented so that the maximum potential can be realized. According to (Clayton, 2017), during the formulation of the strategy, areas that require support for the goals to be achieved are identified. Once the formulation of the strategy is completed, it is then implemented. The phase helps with the release of information to the entire organization and also communicating it to all members so that every stakeholder has an understanding of what is required for success. The last stage is the evaluation and control that will determine what areas need to be adjusted and also what is working well. Changes are adopted for those areas that are not working efficiently.
Mission and Vision
Compass Group organization’s mission statement is geared towards the promotion of family and personal values. The organization’s mission is “Everyone in Compass Group is committed to consistently delivering superior service most efficiently, for the shared benefit of our customers, shareholders, and associates”(“Compass Group Mission & Vision,” 2017). One of the aspects that can be deduced from the mission statement is commitment. Individual is required to be committed to the promotion of health and also the safety of all stakeholders.
Compass Group’s vision is “To be a world-class provider of contract foodservice and support services, renowned for our great people, our great service, and our great results.” The vision focuses on the values that support high professional standards to create respect and trust among all customers.
Ethics and Corporate Social Responsibility
The firm focuses on being a globally leading organization in food management and also offer support to the business market share. Consequently, the firm adheres to a strict code of conduct that mandates all parties to act professionally and also responsibly. Ethics and corporate social responsibility are critical aspects of strategic planning (The Ethics of Corporate Social Responsibility,”, 2013). Organizations can achieve high levels f transparency by releasing and publishing their financial reports. The decision-making process could also lead to high levels of transparency, and for this to happen, the management ought to receive and utilize feedback from the clients. To promote the public image, a company ought to behave responsibly towards the environment and also the community at large (Social Responsibility”, 2013). A business can be significantly affected by a distorted public image.
Since its inception in 1994, the firm has been achieving high levels of growth through acquisitions. The Compass Group USA is committed to excellence for it to continue been strong as it grows. Based on the World Bank, the commitment of businesses to behave ethically as well as to contribute to the sustainable development in the society is what is referred as corporate social responsibility.
Clayton, J., (2017). Five Stages of the Strategic Management Process. Retrieved from
Compass Group Mission & Vision. (, 2017). Retrieved from
The Ethics of Corporate Social Responsibility. (, 2013). Retrieved from
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