Resume for Business Assignment

I need a resume written about me for a job. It is an assignment for my business class and it needs to be about me. If you have any questions about my qualifications just ask. I attached all the files and rubrics needed for this assignment. Let me know if you have any questions.
For Writing Assignment No. 4, please do the assigned task set forth in Activity/Case No. 13.9 on page 439 at the end of Chapter 13 of the Guffey text.
The assignment involves writing your resume. Follow the directions provided in Activity 13.4, which include (1) preparing worksheets (for your own benefit in organizing the resume) that inventory your qualifications in the areas of employment, education, capabilities, skills, honors, awards, and activities (as described in Activity 13.4 on page 438 and in Chapter 13 on pages 399-402 and 409-421); and (2) making the resume responsive to a particular job listing that you discovered either through some advertisement or online (as described in Activity 13.9 on page 439). Incorporate, where possible, the techniques and strategies discussed in Chapter 13 for writing a resume, and pick the appropriate resume format, based upon your experience and the type of job you are seeking (see Chapter 13, where some of the pages are noted above to focus on).Also check out p. 413 for some great Action verbs. These are important to include on your resume.
NOTE, HOWEVER, THAT THE ONLY DOCUMENT THAT NEEDS TO BE TURNED IN TO THE PROFESSOR IS THE FINAL VERSION OF THE RESUME ITSELF.The preparation of, and/or research relating to, the remaining materials referenced in Activity 13.4 is for your benefit only and it is designed to assist you with putting together the most effective resume possible to maximize your ability to get the interview you seek for the job you are looking to obtain.
The assignment is worth a maximum of 100 points. It should be single-spaced, in 12-point type, and approximately one page, if possible.
The project will be evaluated based on content, use of specific details and examples, adherence to the directions given for the assignment, use of the strategies for writing resumes set forth in Chapter 13, tone, organization, clarity, conciseness, grammar/punctuation, spelling, and proofreading.The assignment is due to the professor by posting on Canvas or, as an attachment, as per the due date on Canvas.Assignments turned in after that date will not be accepted.
Good luck and have fun!
13-4a. Choosing a Résumé Style
The first step in preparing a winning,that appeals to both the human reader
and the ATS screening device is to decide what style to use. Résumés usually fall into two
categories: chronological and functional. This section presents basic information as well as insider
tips on how to choose an appropriate résumé style, determine its length, and arrange its parts. You
will also learn about adding a , which many busy recruiters welcome.
Models of the résumé styles discussed in the following sections are shown in our comprehensive
Résumé Gallery.
What Is a Chronological Résumé?
The most popular résumé format is the chronological format, shown in Figures 13.10, 13.11, and
13.12 in our Résumé Gallery. Thelists work history job by job but in
reverse order, starting with the most recent position. Recruiters favor the chronological format
because they are familiar with it and because it quickly reveals a candidate’s education and
experience. The chronological style works well for candidates who have experience in their field of
employment and for those who show steady career growth, but it is less helpful for people who
have changed jobs frequently or who have gaps in their employment records. For college students
and others who lack extensive experience, the functional résumé format may be preferable.
Book Title: eTextbook: Essentials of Business Communication
13-4. Customizing Your Résumé
13-4a. Choosing a Résumé Style
customized résumé
summary of qualifications
chronological résumé
Figure 13.10.
LinkedIn Profile/Résumé for New Graduate
Monkey Business Images/ Courtesy of Linkedln
At LinkedIn Haley Hawkins is able to present a more personal description of her background,
education, and experience than on her résumé. She includes a photo and a headline, “Honors
graduate in e-marketing with social expertise.” Her summary briefly describes her skills and
experience, but one expert warns candidates not to cut corners on the summary statement. Describe
what motivates you and use first-person pronouns, unlike what you would do on a résumé. LinkedIn
gives you a chance to be more conversational than you can be in a résumé. You may be asked to
present this same kind of personalized résumé information at job boards.
Figure 13.11.
Chronological Résumé: Recent University Graduate With Limited Experience
Haley Hawkins used Microsoft Word to design a traditional chronological résumé that she plans to
give to recruiters at campus job fairs or during interviews. The two-column formatting enables
recruiters and hiring managers to immediately follow the chronology of her education and
experience. This formatting is easy to create by using the Word table feature and removing the
borders so that no lines show.
Haley includes an objective that is specific in describing what she seeks but broad enough to
encompass many possible positions. Her summary of qualifications emphasizes the highlights of
her experience and education. Because she has so little experience, she includes a brief list of
related courses to indicate her areas of interest and training. Although she has limited paid
experience that relates to the position she seeks, she is able to capitalize on her intern experience by
featuring accomplishments and transferable skills.
Figure 13.12.
Chronological Résumé: Student Seeking Internship
Although Amy has had one internship, she is seeking another as she is about to graduate. To aid her
search, she prepared a chronological résumé that emphasizes her education and related course
work. She elected to omit her home address because she prefers that all communication take place
digitally or by telephone. Instead of a career objective, she states exactly the internship position she
Notice that in her résumé Amy uses standard headings that would be easily recognized by an
applicant tracking system. She decided not to start with a summary of qualifications because she
has little to offer. Instead, she focused on her experience and related it to the position she seeks.
What Is a Functional Résumé?
The , shown in Figure 13.13, focuses on a candidate’s skills rather than on past
employment. Like a chronological résumé, a functional résumé begins with the candidate’s name,
contact information, job objective, and education. Instead of listing jobs, though, the functional
résumé groups skills and accomplishments in special categories, such as Supervisory and
Management Skills or Retailing and Marketing Experience. This résumé style highlights
accomplishments and can de-emphasize a negative employment history.
functional résumé
Figure 13.13.
Functional Résumé: Recent College Graduate With Unrelated Part-Time Experience
Recent graduate Dallas Dayal chose this functional format to de-emphasize his meager work
experience and emphasize his potential in sales and marketing. This version of his résumé is more
generic than one targeted for a specific position. Nevertheless, it emphasizes his strong points with
specific achievements and includes an employment section to satisfy recruiters. The functional
format presents ability-focused topics. It illustrates what the job seeker can do for the employer
instead of narrating a history of previous jobs. Although recruiters prefer chronological résumés, the
functional format is a good choice for new graduates, career changers, and those with employment
People who have changed jobs frequently, who have gaps in their employment records, or who are
entering an entirely different field may prefer the functional résumé. Recent graduates with little or
no related employment experience often find the functional résumé useful. Older job seekers who
want to downplay a long job history and job hunters who are afraid of appearing overqualified may
also prefer the functional format. Be aware, though, that online job boards may insist on the
chronological format. In addition, some recruiters are suspicious of functional résumés, thinking the
candidate is hiding something.
13-4c. Organizing Your Information Into Effective Résumé
Although résumés have standard categories, their arrangement and content should be strategically
planned. A customized résumé emphasizes skills and achievements aimed at a particular job or
company. It shows a candidate’s most important qualifications first, and it de-emphasizes
weaknesses. In organizing your qualifications and information, try to create as few headings as
possible; more than six looks cluttered. No two résumés are ever exactly alike, but most writers
include all or some of these categories: Contact Information, , Summary of
Qualifications, Education, Experience, Capabilities and Skills, and Awards and Activities.
Contact Information
Your résumé, whether chronological or functional, should start with an uncluttered and simple main
heading. The first line should always be your name; add your middle initial for an even more
professional look. Format your name so that it stands out on the page. Following your name, list
your contact information, including your mailing address, phone number, and e-mail address. Some
candidates are omitting their street addresses to protect their privacy and for safety reasons. Your
telephone should be one where you can receive messages. The outgoing message at this number
should be in your voice, it should state your full name, and it should be concise and professional. If
you include your cell phone number and are expecting an important call from a recruiter, pick up
only when you are in a quiet environment and can concentrate.
For your e-mail address, be sure it sounds professional instead of something like or Also be sure that you are using a personal e-
mail address. Putting your work e-mail address on your résumé announces to prospective
employers that you are consuming your current employer’s resources to look for another job. If you
Book Title: eTextbook: Essentials of Business Communication
13-4. Customizing Your Résumé
13-4c. Organizing Your Information Into Effective Résumé Categories
Career Objective
have a LinkedIn profile or a website where an e-portfolio or samples of your work can be viewed,
include the link in the main heading.
Career Objective
Although experts don’t agree on whether to include an objective on a résumé, nearly all agree that
if you do, it should be very specific. A well-written objective—customized for the job opening—
makes sense, especially for new graduates with fresh training and relevant skills. Strive to include
strategic keywords from the job listing because these will help tracking systems select your
résumé. Focus on what you can contribute to the organization, not on what the organization can do
for you.
Poor objective: To obtain a position with a well-established organization that will lead to a
lasting relationship in the field of marketing. (Sounds vague and self-serving.)
Improved objective: To obtain a position that capitalizes on my recent training in business
writing and marketing to boost customer contacts and expand brand penetration using my
social media expertise. (Names specific skills and includes nouns that might snag the
attention of an applicant tracking system.)
Instead of an objective, one résumé expert recommends listing the job title of the position for which
you are applying, including the words Target Job Title as shown here:
Target Job Title: Medical Administrative Assistant
Using a customized objective or a job title makes it clear that you have taken the time and made
the effort to prepare your résumé for a specific position.* If you decide to omit a career objective,
be sure to discuss your career goals in your cover message.
Summary of Qualifications!/reader/7b7fceec-4721-4675-907e-2fdb17a71ff6/page/?#PXNXWH7H43LXQDNGC724
Some experts view the summary of qualifications (also called a career summary, résumé summary,
or profile statement) as a very concise version of a cover message. They believe that it’s more
important than a career objective.* This summary should memorably tell the recruiter what you
have to offer the employer and help you stand out from the crowd of applicants. Once a job is
advertised, a hiring manager may get hundreds or even thousands of résumés. A summary
ensures that a recruiter who is skimming résumés quickly will notice your most impressive
qualifications. Additionally, because résumés today may be viewed on mobile devices, the
summary spotlights your most compelling qualifications in a highly visible spot.
One expert values authenticity in the applications process above all else. She advises
candidates to sound human, not robotic: “The Summary is the most important part of a
Human-Voiced Résumé, because it frames your background and your next career steps
for the hiring manager’s benefit. Once your reader (your hiring manager) reads your
Summary, he or she understands who you are and how you roll. Your job history follows
the Summary and amplifies the frame you shared in the Summary.”*
Liz Ryan , founder and CEO, Human Workplace; author
When formulating this statement, consider your experience in the field, your education, your unique
skills, awards you have won, certifications you hold, and any other accomplishments. Strive to
quantify your achievements wherever possible. In three to five bullet points, target the most
important qualifications an employer will be looking for as described in the job listing. Focus on
nouns that might be selected asby an applicant tracking system. Examples appear in
Figures 13.11 and 13.14.
Office Insider
Figure 13.14.
Chronological Résumé: University Graduate With Substantial Experience
Because Rachel has many years of experience and seeks executive-level employment, she
highlighted her experience by placing it before her education. Her summary of qualifications
highlighted her most impressive experience and skills. This chronological two-page résumé shows
the steady progression of her career to executive positions, a movement that impresses and
reassures recruiters.
Some recruitment advice falls outside the current consensus of job-search experts. Not a fan of
terse bullet points, clichés, and ATS, recruiting pro Liz Ryan wants to see applicants’ personality
authentically shine through in their narratives. She urges résumé writers to sound human by using
the first person pronoun I and to tell compelling “dragon-slaying stories” to illustrate their expertise.*!/reader/7b7fceec-4721-4675-907e-2fdb17a71ff6/page/?#TVMXUCNH9TJCB917Z769
This advice to come across as an authentic human being with compelling success stories is solid,
but using first person I seems most suitable for a LinkedIn profile, not a traditional résumé.
The next component in a chronological résumé is your education—if it is more noteworthy than
your work experience. In this section you should include the name and location of schools, dates of
attendance, major fields of study, and degrees received. By the way, once you have attended
college, you should not list high school information on your résumé.
Your grade point average (GPA) and/or class ranking may be important to prospective employers.
One way to enhance your GPA is to calculate it in your major courses only (for example, 3.6/4.0 in
major). It is not unethical so long as you clearly show that your GPA is in the major only. Looking to
improve their hiring chances, some college graduates are now offering an unusual credential: their
scores on the Graduate Record Examination. Large companies and those specializing in computer
software and financial services reportedly were most interested in applicants’ GRE scores.* Some
organizations even consider SAT scores in their hiring process.*
Under Education you might be tempted to list all the courses you took, but such a list makes for dull
reading and consumes valuable space. Include a brief list of courses only if you can relate them to
the position you seek. When relevant, include certificates earned, seminars attended, workshops
completed, scholarships awarded, and honors earned. If your education is incomplete, include such
statements as BS degree expected 6/18 or 80 units completed in 120-unit program. Title this
section Education, Academic Preparation, or Professional Training. If you are preparing a functional
résumé, you will probably put the Education section below your skills summary, as shown in Figure
“Many résumé writers tend to aim for vague generalities and abstract attributes, focusing
on their ’communication skills’ and ability to work as a ’team player.’ In a tough market, you
need to move beyond these kinds of generic claims and focus on specifics. List each of
Office Insider!/reader/7b7fceec-4721-4675-907e-2fdb17a71ff6/page/?#PGAH6L1E6RE3B7HL7656!/reader/7b7fceec-4721-4675-907e-2fdb17a71ff6/page/?#LUJL7NG7GXG2DYMCF231
your pertinent skills and responsibilities, and then back them up with fact-based bullets
that explicitly prove your point.”*
Roberta Chinsky Matuson , president, Matuson Consulting
Work Experience or Employment History
When your work or volunteer experience is significant and relevant to the position sought, this
information should appear before your education. List your most recent employment first and work
backward, including only those jobs that you think will help you win the targeted position. A job
application form may demand a full employment history, but your résumé may be selective. Be
aware, though, that time gaps in your employment history will probably be questioned in the
interview. For each position show the following:
Employer’s name, city, and state
Dates of employment (month and year)
Most important job title
Significant duties, activities, accomplishments, and promotions
Be sure to include relevant volunteer work. A survey conducted by LinkedIn revealed that 41
percent of LinkedIn hiring managers consider volunteer work experience as respectable as paid
work experience when evaluating candidates.*
Your employment achievements and job duties will be easier to read if you place them in bulleted
lists. Rather than list every single thing you have done, customize your information so that it relates
to the targeted job. Your bullet points should be concise but not complete sentences, and they
usually do not include personal pronouns (I, me, my). Strive to be specific:
Poor: Worked with customers
Improved: Developed superior customer service skills by successfully interacting with 40+ customers daily
Whenever possible, quantify your achievements:
Poor: Did equipment study and report!/reader/7b7fceec-4721-4675-907e-2fdb17a71ff6/page/?#WPNQ1ANRR2UXW125A254!/reader/7b7fceec-4721-4675-907e-2fdb17a71ff6/page/?#MPXV4CHN0NWWEF7HS376
Improved: Conducted research and wrote final study analyzing equipment needs of 100 small businesses in Houston
Poor: Was successful in sales
Improved: Personally generated orders for sales of $90,000 annually
In addition to technical skills, employers seek individuals with communication, management, and
interpersonal capabilities. This means you will want to select work experiences and achievements
that illustrate your initiative, dependability, responsibility, resourcefulness, flexibility, and leadership.
Employers also want people who can work in teams.
Poor: Worked effectively in teams
Improved: Enjoyed collaborating with five-member interdepartmental team in developing ten-page handbook for temporary
Poor: Joined in team effort on campus
Improved: Headed 16-member student government team that conducted most successful voter registration in campus history
Statements describing your work experience should include many nouns relevant to the job you
seek. These nouns may match keywords sought by the applicant tracking system. To appeal to
human readers, your statements should also include , such as those in Figure 13.8.
Starting each of your bullet points with an action verb helps ensure that your bulleted lists are
action verbs
Figure 13.8.
Action Verbs for a Powerful Résumé
Detail Skills
Creative Skills
set goals
Capabilities and Skills
Recruiters want to know specifically what you can do for their companies. List your special skills,
including many nouns that relate to the targeted position. Highlight your familiarity with the Internet,
search engines, software programs, social media, office equipment, and communication technology
tools. Use expressions such as proficient in, competent in, experienced in, and ability to as
illustrated in the following:
Poor: Have payroll experience
Improved: Proficient in preparing federal, state, and local payroll tax returns as well as franchise and personal property tax
Poor: Trained in computer graphics
Improved: Certified in graphic design including infographics through an intensive 350-hour classroom program
Poor: Have writing skills
Improved: Competent in writing, editing, and proofreading reports, tables, letters, memos, e-mails, manuscripts, and business
You will also want to showcase exceptional aptitudes, such as working well under stress, learning
computer programs quickly, and interacting with customers. If possible, provide details and
evidence that back up your assertions. Include examples of your writing, speaking, management,
organizational, interpersonal, and presentation skills—particularly those talents that are relevant to
your targeted job. For recent graduates, this section can be used to give recruiters evidence of your
potential and to highlight successful college projects.
Awards, Honors, and Activities
If you have three or more awards or honors, highlight them by listing them under a separate
heading. If not, put them in the Education or Work Experience section if appropriate. Include
awards, scholarships (financial and other), fellowships, dean’s list, honors, recognition,
commendations, and certificates. Be sure to identify items clearly. Your reader may be unfamiliar,
for example, with Greek organizations, honors, and awards; tell what they mean.
Poor: Recipient of Star award
Improved: Recipient of Star award given by Pepperdine University to outstanding graduates who combine academic
excellence and extracurricular activities
It’s also appropriate to include school, community, volunteer, and professional activities. Employers
are interested in evidence that you are a well-rounded person. This section provides an opportunity
to demonstrate leadership and interpersonal skills. Strive to use action statements.
Poor: Treasurer of business club
Improved: Collected dues, kept financial records, and paid bills while serving as treasurer of 35-member business
management club
Personal Data
Résumés in the United States omit personal data, such as birth date, marital status, height, weight,
national origin, health, disability, and religious affiliation. Such information doesn’t relate to genuine
occupational qualifications, and recruiters are legally barred from asking for such information.
Some job seekers do, however, include hobbies or interests (such as skiing or photography) that
might grab the recruiter’s attention or serve as conversation starters. For example, let’s say you
learn that your hiring manager enjoys distance running. If you have run a marathon, you may want
to mention it. Many executives practice tennis or golf, two sports highly suitable for networking. You
could also indicate your willingness to travel or to relocate, since many companies will be
Include References?
Listing references directly on a résumé takes up valuable space. Moreover, references are not
normally instrumental in securing an interview—few companies check them before the interview.
Instead, recruiters prefer that you bring to the interview a list of individuals willing to discuss your
qualifications. Therefore, you should prepare a separate list, such as that in Figure 13.9, when you
begin your job search. Consider three to five individuals, such as instructors, your current employer
or previous employers, colleagues or subordinates, and other professional contacts. Ask whether
they would be willing to answer inquiries regarding your qualifications for employment. Be sure,
however, to provide them with an opportunity to refuse. No reference is better than a negative one.
Better yet, to avoid rejection and embarrassment, ask only those contacts who you are confident
will give you a glowing endorsement.
Figure 13.9.
Sample Reference List
From Guffey/Loewy, Essentials of Business Communication (with Printed Access Card), 9E.
Do not include personal or character references, such as friends, family, or neighbors, because
recruiters rarely consult them. One final note: Most recruiters see little reason for including the
statement References furnished upon request. It is unnecessary and takes up precious space.

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