reply to this comment

 Topic 1 DQ 1

In order to redirect this patient’s appointment and her experience thus far, it would be imperative that this health care professional who initially addressed her to apologize for the mispronunciation and instead, ask her how she would prefer to be addressed and/or how she pronounces her last name. Health care providers should “Establish respect right away by using formal language…Use Mr., Mrs., Ms., and so on. Or, you might ask your patient about preferred forms of address and how she or he would like to address you. Avoid using familiar terms, like “dear” and “hon,” which tend to sound patronizing” (National Institute on Aging, 2017).
Specific to this scenario, The National Institute on Aging has a multitude of suggestions for educating elderly patients which can result in the increased likelihood of adherence to treatments, better outcomes, and greater satisfaction. Some of these tips include using the proper form of address, making the patients feel comfortable, establishing rapport, avoiding interruptions, utilizing active listening skills, demonstrating empathy, and avoiding medical jargon (National Institute on Aging, 2017). By using the advice given by Rothenberg, formulating a plan to improve the likelihood of Mrs. Faulkenberger’s adherence to an appropriate care plan may look something like this: Explain the logic behind the advice, understand her perceptions of the treatment, assess any problems with the continuation of care, determine whether the treatments will interfere with her lifestyle, include any involved family members, simplify any instructions for her to follow, but be specific, provide her with easy-to-read handouts, and allow for Mrs. Faulkenberger to ask a question and provide input (Rothenberg, 2003). Additionally, the issue of non-compliance, or better termed, non-adherence, is a continuing issue in health care. According to Barber, “if we can re-configure it to non-compliance and adapt it to remove terminology that may be a barrier to its adoption, then this promises to be a significant advance in our understanding and solution of non-compliance” (Barber, 2002).
Barber, N. (2002). Should we consider non-compliance a medical error? Quality and Safety in Health Care, 11(1), 81-84.
Falvo, D. R. (2011). Effective patient education: A guide to increased adherence (4th ed.). Boston, MA: Jones & Bartlett. ISBN: 9780763766252

Order a unique copy of this paper
(550 words)

Approximate price: $22

Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages