Read The Statement `As A Helpful Listener` And Answer The Questions. (1 Page)

Please read Doug Lipman’s (1998) statement on how to become helpful active listeners. 

As a helpful listener

  1. I do not interrupt you.
  2. I do not give advice.
  3. I do not do something else while listening to you.
  4. I do not convey distraction through nervous mannerisms.
  5. I do not finish your sentences for you.
  6. I do not assume I know what you mean.
  7. I do not convey disapproval, impatience, or condescension.
  8. If I am confused, I show a desire for clarification, not dislike.
  9. I do not act vindicated when you misspeak.
  10. I do not sit impassively, withholding participation.
  11. I project affection, approval, interest, and enthusiasm.
  12. I am your partner in communication.

Please answer these questions:

  • What do you think of Lipman’s statement?
  • When you speak in public, what is the most important behavior that you expect or wish from your audience (use Lipman’s statement)?
  • Can we be helpful listeners when we are texting or checking our laptop while other people are speaking to a whole group?
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