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Your choice to seek our unique services tasks us with the needs to collect and use specific data from you as well as other clients who interact with our website as well as other channels. This data varies from the location of our customers, contact info, the specific course the client pursues as well as the associated grade level.
1. Policies pertinent to our client’s age
It is assumed that all of our customers have reached the required minimum age of 18 years old, for the company does not collect, distribute or store information or even conduct business regarding our services with people who have not reached that age. Any client who has any knowledge of such a client operating with us is expected to report that customer immediately.
We strongly encourage all our customers to opt to read this piece of information enclosed in the policies regarding the services that we offer. This is to ensure that there is no misunderstanding when it comes to things like collecting personal information for the company does so with the sole intention of better serving everyone who opts to pursue our services. It is, therefore, within the primary responsibility of the customer that this information is read and understood in its entirety. This will give you an edge when it comes to operating your personal account.
3. When it comes to collecting personal data
Let it be remembered that any personal info that is collected and stored is as a result of your individual choice to offer such data as well as your consent to use cookie policies. That data may be collected via channels like when you contact customer support, place orders, use your personal account in various ways, among others. Only the company reserves the right to collect such data, and such activities are not outsourced to other third parties.
Having contacted us right from the start through actions like placing orders enables us to collect identifying data that allows us to bring you the services that are of utmost interest. You can rest assured that such data is stored in accordance with prescribed security protocols and protections.
4. Collection and storage of non-identifying data
5. Using your data
It should be clear that using your data is for your own benefit in using our systems. This information is collected and stored and can be used in the event law enforcement agencies or courts ask for it.
That data is also used to fix any complications that may arise from the website, and/or when the company sees it fit to upgrade the services on the website. For instance, if you have a predisposition to use a specific order service, that data can be used to show you other similar services. In conclusion, the data is stored to avoid fraud and abuse of any kind.
6. Sharing this data with 3rd Party companies
It has been mentioned that we work with a select few third parties who assist us in the collection and use of your data. In such circumstances, rest assured that such data is in safe hands since it is used in very specific ways.
This information is used to bring you products and services pertinent to payment processing companies, market research institutions, advertisers, customer service firms, among others. When third-party companies use your personal info, they are required to sign agreements that are legally binding to make sure that information is not used for what it is not intended for. These legally binding agreements apply to both companies and their employees.
7. Communicating with our customers/clients
The company reserves all writes to contact its customers regarding special offers surrounding orders as well as other services. The client can decline the reception of these notifications at any given time.
Communication is sustained through emails, texts, bulk texts, and phone calls. The customer has the power to adjust these communication preferences right from their personal accounts.
At the same time, you can expect to be notified of third-party sites that may need to offer potentially useful info to you. You are free to decline this.
You can always contact the customer staff if you wish to have your data removed from our systems.
8. Using tools and services for analytics
To make sense of the various types of data we collect from the website as well as other platforms, we rely on the assistance of analytics tools. This information has been mentioned earlier, for instance, information on the amount of time spent on the website, specific content viewed, etc. As such, with this data, the user experience is enhanced.
9. Pertaining to the security of your data
We rely on the effectiveness of up-to-date security encryption technologies and protocols to make sure that your personal data is well protected.
With regard to the use of such info, there is no other use other than the use that has been stated before. If you have any concerns regarding the safety of your information, you can always contact customer service.
10. 3rd party websites
You may follow the links that you may find on the website that link back to external sites at your own choice, and in such instances, the company is not liable for what happens afterward. In other words, we are not liable nor responsible for the policies that apply to other websites. Upon clicking those links, make it a habit of going through the policies that drive them forward.
11. The company’s right to access and control our client’s personal data
The customer is not restricted in the provision of their own data, and he/she can change the amount of personal information given right from the client’s account. You can go as far as to delete the information, which will successfully be done after the completion of all your ongoing orders.
12. In case of any alterations to this policy
This policy is subject to change without any prior warning, but such changes will be posted in a manner that is accessible for all users on the website. These changes may come with a website or personal notification in their email and will be in effect after 30 days to make sure that all clients learn the information intimately.
13. When you want to contact our client support team
You can always do so if you feel you haven’t understood this policy in its entirety and need further guidance.