Passenger Transport Victoria are looking to overhaul their existing MYKI system for passenger ticketing and replace it with something radically different. They have requested that your team propose the user interface design modifications. 1. Perform a user analysis. You must have a clear view of the users of this system. Consider that not everyone is comfortable with the technology. For example, you need to deal with user variation such as age or language skills. 2. Perform a t …
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