Lecture + Robbins

Ch. 1


Explain w


is meant by


. In your answer discuss

three foundation

management studies and how each theory has contributed

to our understanding of



Explain what is meant by ‘management’. In your answer discuss the competing

explanations of ‘management’. In your answer, draw on foundation management

studies to justify each explanation.


Fayol, Mintzberg and Katz s

tudied and wrote about management

though each in a

different way.


the focus of each

contribution for the management of

contemporary organisations

, and

key similarities

and differences






There has been a major shift in

management thinking leading to the development of

new models for management. Discuss the key features of the ‘network of teams”

model and the role that managers play in managing a ‘network of teams’.




Lecture + Ro

bbins Ch. 8


Discuss how understanding of

‘attitude orientations’ and ‘


can help

managers be more effective. In your answer draw on the influences of

each attitude

orientation for managers, and

how this can sometimes distort






Give examples to illustrate your answer.


Discuss how understanding of personality can help managers be more effective. In

your answer describe

with examples

the three ways in which behaviour is influenced

by personality. Draw on

the Five

Factor personality model to illustrate your answer



Discuss the three factors that affect motivation. In your answer, explain how process

and content theories of motivation do not reflect the complexity of motivation. Give

examples to illustrate your



Mintzberg p


that ‘management as practice combines art, craft, and science.’

Discuss the various chara

cteristics of managing under art

, craft, and science. In your

answer explain how each approach characteristic approaches strategy. Give


mples to illustrate your answer.

Click to hide answer [-]



‘s Answer:

Section 1 

The definitions about management above highlight four angles: 

management is a methodical procedure of doing things including arranging, association and controlling. Different researchers additionally included different errands of management , for example, promoting, developing, guaging, telling, rousing and organizing. These exercises are not executed consecutively. The supervisors practically speaking participate in more than one action at any given moment and regularly move forward and backward between those exercises in unusual way. From this point of view, management means both a capacity and the general population (directors) who release it. Each accomplishment of administration is the accomplishment of a supervisor; each disappointment is the disappointment of a chief. 

management is about sorting out human, physical and budgetary assets in the association so as to accomplish comes about. In the event that the directors can use the accessible assets suitably or get the greatest with minimal measure of venture and fulfill the outcomes, the supervisors effectively sorted out the assets. 

management places more noteworthy consideration on the destinations to be accomplished. In spite of the fact that management is a procedure, the accomplishment of the targets is constantly seen as the last measure of achievement. 

The targets incorporate the individuals’ close to home objectives and the general authoritative complaints. It highlights the reconciliation of these two goals and that surrendering the individual targets when it clashes with the authoritative one. 

Section 2 

Establishments of Management is about understanding the skills and qualities of a balanced chief and pioneer. It’s about readiness. It’s about being prepared for the difficulties, changes … and the contemporary use of management standards … that persistently drive and characterize accomplishment in today’s working environment. 

section 3 and 4 

Mintzberg got his hypothesis subsequently of research in view of perception. Thus, his parts straightforwardly portray what directors do. He contends that Fayol’s capacities ‘don’t portray the real work of managers by any means; they depict certain obscure goals of administrative work’ (Mintzberg 1971). As he watched the managers in his exploration, he found that all exercises caught at rent one of his ten parts practically speaking while they couldn’t be improved to be referred to uniquely as one of Fayol’s capacities. For instance, a chief sending a notice out to subordinates educating them of the result of the mornings meeting is straightforwardly going up against the instructive part of disseminator-giving inward faculty data got either outer or inside of the association. While there is a part that specifically portrays this assignment, there is not a specific capacity. It can be viewed as that the assignment’s motivation is to co-ordinate, as the update may guarantee distinctive offices are educated of an issue which thus may improve the odds of concordance existing inside the association. Or, on the other hand the goal of the update could be to summon the subordinates to work harder as yield may have been low a month ago and therefore there will be an opposition running for the most beneficial ‘laborer of the month’. As for the situation just showed the capacity of the assignment is more subjective instead of the part attempted to do the undertaking. In this way Mintzberg’s announcement is upheld as the capacities can for sure be dubious. 

Be that as it may, in spite of the fact that there was not a solid connection between administration capacities and parts in the past case, there are numerous which exist. Lamond’s (2004) article concurs that the speculations give off an impression of being in struggle as ‘… Fayol’s emphasis on what directors ought to do in the event that they lived in an admired express… Mintzberg’s worries with what managers really do, given on the requests they encounter everyday’. In any case, Lamond contends, ‘they speak to two sides of a similar coin’ (Lamond 2004) inferring that on a very basic level both speculations are valid. An administrator/manager occupied with the relational part of authority may direct the preparation of new representatives. This assignment can plainly be comprehended as far as a few of Fayol’s capacities. As the supervisor binds together and supports representatives, he/she is likewise guaranteeing everybody is sure about their occupation obligations and warrants all is working out as expected. This is a case in which the manager is responsible for the circumstance subsequently the controlling and directing capacities are obvious. Additionally, the way that the preparation is really taking after an arrangement demonstrates that the arranging capacity is likewise included. 

Thus ‘the acknowledgment of Mintzberg’s model does not really refute the legitimacy of another’ (Fells 2000). Fells demonstrates that Fayol’s hypothesis is as yet reasonable in present day times by looking at his model against Mintzberg’s and Kotter’s. By separating the models into their different constituents, they can be connected in ways that show which components interrelate. For example, concerning Fayol and Mintzberg’s models, Fells exhibits that the decisional part of asset allocator identifies with sorting out, co-ordinating and arranging capacities. This can be connected when an manager chooses where assets ought to be apportioned. He/she may take after a pre-made arrangement which endeavors to sort out and co-ordinate the assets to guarantee they are appropriated to regions that need them.

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Lecture + Robbins Ch. 9


Discuss ways in which

the five major concepts (roles,

norms and conformity

, status

systems, group size, and group cohesiveness)

affect group behaviour

both positively

and negatively


In your answer provide an explanation of what is meant by each



Discuss the





group cohesiveness

. In your answer draw on the different



and the implications for managers in managing work groups and work



The ‘team effectiveness

model’ proposes

characteristics that make

a team effective.

Discuss the assumptions that this model makes. In your answer define what is meant

by ‘team eff

ectiveness’, and

the four significant

contextual factors that influence it.



current issues that managers face when managing teams.

In your answer

draw on the diverse characteristics of groups, the implications for managing global

and virtual

teams, and the circumstances when managers decide that teams are not

the answer to the work needing to be done. Illustrate

your answer

with examples.





+ Robbins Ch. 12


Discuss the managerial competencies required to communicate effectively. In your

answer draw

on the four types of

messages characterized by managerial

communications. Explain what competencies would be applied with each message



Explain why it is i

mportant to understand the different communication styles when

communicating with people. In your answer discuss


barriers to communication

that managers need to be aware of when communicating with culturally diverse



You are a manager who is trying to get support from your colleagues for a new idea.

In your answer give an example of the idea you are trying to get support for.



three principles

of communication

as well as

the appropriate


luencing tactics

you might use

to get support for your idea. Discuss the strategies you would adopt to

get input from your employees.


Describe the foundations of good communication

in organisations with a diverse

range of employees

and how these can help

minimise toxic


ommunications in the


In your answer d


characteristics of

diversity, and the implications

for verbal and


verbal communication

that managers and employees need to be

aware of.

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