IFSM 438 INDIVIDUAL PROJ

READ INSTRUCTIONS
ATTACHED FILE(S)

1
ITP-3 Answers
University of Maryland University College
Individual Assignment
IFSM 438: Information Systems Project Management
ITP3 – Answers
July 2, 2020
Riby Awuakye
Prof: Garrett Rowley
This study source was downloaded by 100000785772547 from CourseHero.com on 06-15-2022 16:17:40 GMT -05:00
https://www.coursehero.com/file/66770387/ITP-3-Answers-Rdocx/
https://www.coursehero.com/file/66770387/ITP-3-Answers-Rdocx/
2
ITP-3 Answers
Executive Summary
This task is to complete a risk register for the installation of an IT system for Mamma’s Bakery
and Sandwich Shoppe. The spreadsheet contains a various task, risk, risk handling category, Risk
Handling/Control Plan, and the risk owner. It also includes risk probability, risk consequences,
riskscoreforbothinitialandaftermitigation.ThevarioustaskwasfromthegroupWork
Breakdown StructureandProject Schedule risk withDependencythat outlinesthemajor and
subtasksneededtoinstalltheIT system. Theprojectscopeisbudgetedforaninitialcostof
$100.000 which will cover all the costs.
1. Which risks (and associated tasks) would be the most threatening to the success of
the project and why? This discussion should be very specific to tasks and their
associated risks.
The are several risks and associated task that threatening the success of the project some of them
are the sponsor canceling the project during the project start, with this the project will not
continue and will come to a halt. The sponsor is associated with the most threatening of this
project’s success. At the project start, the sponsor can cut the project funds down. This will
change the project scope due to lack of funds. Also, at the “Hardware Installation”, an
inexperience person can extend the project period. At schedule training, employees calling out
and scheduling issues with stakeholders can increase the project’s completion date.
2. Which top THREE mitigations (and associated tasks) and risk handling plans
should be implemented, and why?Remember that mitigation actions will affect
cost, schedule and/or scope – so discuss what can you AFFORD to do based on the
likelihood and impact of the risk?
This study source was downloaded by 100000785772547 from CourseHero.com on 06-15-2022 16:17:40 GMT -05:00
https://www.coursehero.com/file/66770387/ITP-3-Answers-Rdocx/
https://www.coursehero.com/file/66770387/ITP-3-Answers-Rdocx/
3
ITP-3 Answers
The top three mitigations and risk handling plans that should be implemented are the task
“Project Start”, “Final Requirement Approval” and “Hardware Installation”. The first task is a
high risk with both probability and cost. The other two tasks “Final Requirement Approval” and
“Hardware Installation” are a moderate risk for both probability and cost.
3. What are the TOTAL impacts on cost, schedule and scope for the project if the
recommended risk controls and mitigation actions are taken?If you use costs, how
did you calculate the cost? Will the risk handling improve things or make them
worse?That is, will the project cost more and/or be less successful because of risk
handling, or will it cost less and/or be more successful because of risk handling?
How so?Explain.
When the recommended risk control and mitigation action are taken, it can improve the quality
of cost, schedule, and scope of the project. The project will be more successful there will be
available funds to support the project and the project requirement can be achieved.
4. How did you determine those costs and impacts?Please describe. What is the
benefit of mitigating risks that are identified for mitigation?
Regarding this project, the initial risk score (probability impact) is calculated by multiplying the
Risk Probability with Risk Consequences (Impact). The final risk score is also calculated by
multiplying Remaining Probability after Mitigation by the “Remaining Consequences (Impact)
after Handling”. The risk mitigation strategy is to prepare an organization with a threat effect. It
will reduce the effect of threats like schedule conflict or loss or damage to a device.
5. If your project could only afford $20,000 for mitigation actions, which risks (identify
associated tasks) would be implemented?
This study source was downloaded by 100000785772547 from CourseHero.com on 06-15-2022 16:17:40 GMT -05:00
https://www.coursehero.com/file/66770387/ITP-3-Answers-Rdocx/
https://www.coursehero.com/file/66770387/ITP-3-Answers-Rdocx/
4
ITP-3 Answers
If my project could only afford $20,000 for mitigation action, “Finalize IT Design Document”,
“Determine Required Network Hardware”, “Hardware Installation”, “Develop Website”, and
“Schedule POS System Delivery” would be implemented. These are the critical point in the
project that needs to carefully implemented.
6. If your project could only tolerate a 5-day delay related to mitigation actions, which
risks (identify associated tasks) would be implemented?
If the project could only tolerate a 5-day delay related to mitigation action, “Schedule Training”
would be implemented. The task already has a medium risk and it might occur.
7. What would be the most expensive (time and or schedule) contingency action/plan?
Identify the associated task and explain why this contingency would be the most
expensive in terms of time or schedule.
The most expensive contingency action/plan would be “Hardware Installation”. This is because
when the personnel is inexperienced, it will take another time and cost to high a different person
and time for him/her to get up to speed. It will take around 21 days and a cost of $5000 to
complete this task.
8. How did you determine those costs and impacts?Please describe.
The cost and impact were determined as a percentage of the risk cost. The probability impact is
by multiplying the “risk probability” with the “Risk Consequences (Impact)”. The cost is from
after a mitigation strategy has been taken. This helped me to determine the level of the “Current
Risk Status” (low risk, moderate risk, and high risk).
This study source was downloaded by 100000785772547 from CourseHero.com on 06-15-2022 16:17:40 GMT -05:00
https://www.coursehero.com/file/66770387/ITP-3-Answers-Rdocx/
https://www.coursehero.com/file/66770387/ITP-3-Answers-Rdocx/
5
ITP-3 Answers
References
Rawi, R, (n.d). Project Risk Identification For New Project Manager. Retrieved from
https://www.projecttimes.com/articles/project-risk-identification-for-new-project-
manager.html
UMGC. (2020, Summer, pg 349). Chapter 11 – Managing Project Risk. Retrieved from
https://learn.umgc.edu/d2l/le/content/485797/viewContent/18820281/View
This study source was downloaded by 100000785772547 from CourseHero.com on 06-15-2022 16:17:40 GMT -05:00
https://www.coursehero.com/file/66770387/ITP-3-Answers-Rdocx/
Powered by TCPDF (www.tcpdf.org)
https://www.coursehero.com/file/66770387/ITP-3-Answers-Rdocx/
http://www.tcpdf.org

Mamma Mia Case Study Fall 2021 Page 1 of 2

The Shoppe
Mamma Mia has been the primary baker and bakery owner since its opening 15 years ago. The bakery is
is a walk-up-and-order configuration with no seating space, one of a dozen shops in a strip mall in
Alexandria, Virginia.
The bakery currently employs one other baker and two wait staff who serve customers at the counter.
All paperwork, bookkeeping, ordering supplies, hiring and firing, and tracking inventory is done by
Mamma. Because the bakery is now a small operation, Mamma does all business using telephone and
paper documents. There is one cash register and Mamma uses cash or check to buy all bakery goods.

Future Plans
Because the bakery has grown more successful over the years, Mamma Mia has decided that the time is
right to expand the bakery. The store space next door is vacant, and she has signed a contract to
connect and remodel the two stores. This space will more than double the size of the current bakery,
and Mamma Mia can then offer bakery items, sandwiches, and café-type seating.
When the expansion construction is complete, Mamma Mia expects to hire six more people full time:
• Two food-service certified sandwich makers
• One more baker
• One more counter server
• One person to track inventory and order supplies
• One person to manage the bookkeeping, bill paying, and finance parts of the business
To coincide with the expansion, Mamma would like to have an IT system installed for point-of-sale,
inventory, and bookkeeping purposes. Mamma would like the system to “connect” to her suppliers, the
health department (see vdh.virginia.gov) for food services, and other business relationships. She would
also like a website so her customers can make advance orders for pick-up. Related to that, she would
like the system to process debit and credit cards.
Mamma Mia wants an IT system that will be:
• Modern
• Easy to use
• Employee and customer friendly
Most of all, Mamma wants the system to make her bakery and sandwich shop more efficient.

Mamma Mia Case Study Fall 2021 Page 2 of 2
Your Task
Imagine that your team works for a company that specializes in the design, development, and
installation of information technology (IT) systems. Because of this experience, Mamma has selected
your company to plan, perform and manage this project.
Your team’s assignment will be to prepare the project plan and proposal for installing Mamma’s new IT
system. Your team’s charge is to build a project plan that demonstrates the ability to plan, manage and
control the project of designing and installing the IT system for Mamma. Team members will be assigned
as resources for the hands-on technical IT work of the project.

Challenges
The requirements are pretty general, so you will need to use creative thinking and decision skills to
develop the specifics of what the client needs (hardware, software, PCs, servers, networking, cabling,
wireless, application systems, Web sites, Cloud storage, what?) and the scope (how much, how many,
how, and for whom?) and extent thereof. You will need to refine Mamma’s needs by working directly
with her.
Mamma has little experience working with computers and IT systems. She feels a bit “old fashioned” but
she is willing to learn and wants to be sure that her employees learn, too, how to work with the IT
system. Mamma is your point of contact and the person you will work with while completing the
requirements, design, and implementation of the IT system. This means you will need to define and
explain terms as you work with her (Your instructor will fill in for Mamma).

Final Notes
• Mamma Mia is the major stakeholder
• There is no networking, LAN, or Internet installed
• You may clarify requirements with Mamma Mia
• The Bakery Shoppe has no productivity software or other applications
• Mamma’s budget for the IT system is $100,000
• Internet connectivity is available in the area, whether via ISP or satellite
• Mamma has little IT experience and no IT staff
• The IT team should have 6-8 members, real or fictional
• Mamma wants the project to complete in no more than 6 months
Project Charter (Individual project)
Project Charter Fall 2021 Page 1 of 4
Overview
The purpose of this Indivdual assignment is to develop a project charter based on the Case Study. The
charter is the initial document that ensures everyone has a common understanding of the project and
authorizes the project to proceed. Details of the project will be developed later.
Details of the Project Charter assignment
Read “Mamma’s Bakery and Sandwich Shoppe Case Study” (Course Resources).
Determine the initial project management roles of each team member (assume a team size of 6-8) on
the IT project team for planning, designing, and installing the IT system.
Some team roles might include:
• Project Manager
• Functional or technical managers, such as telecommunications, application software designer,
database developer, Web page designer, etc.
• Budget/Finance
• Project Management Support such as procurement or human resources
Use the textbook and other academically credible sources, as a minimum, to define an IT System and
then to determine the proposed scope for this project. For example, including a scheduling software
package may be within the scope. Providing a learning application for new employees might be not be
within the scope of this IT project.
Use the Case Study to be clear on the basic requirements for this project. What will the IT project team
provide if the proposed plan is accepted? You may email the client/stakeholder (your instructor) to
further define requirements, if you do not have enough information.
As in many real-world projects, the requirements are the weakest part of the project. The lack of detail
is deliberate to encourage identify what might be missing and then work with the client/customer to fill
in the blanks. Does it seem as though perhaps there is not enough information to complete the project
and the charter? If so, please ask the customer (your instructor).
Now prepare a Project Charter for your project. This document becomes the basic agreement to
describe the project with enough detail that the approximate scope and magnitude is clear and
understandable by both the team and the client/customer or executive sponsor.
Project Charter Contents
Executive Summary
Begin the document with an Executive Summary, which contains:
• A summary of the document’s purpose.
• A problem statement (need for the project).
• Project objectives and how they align with the business strategy.
• The project management approach.
• Technical solution (a high-level description of the IT system, which might include a graphic).
This is a Summary, so it should be a paragraph or two, not to exceed one page.
Project Scope
The scope statement expands on the Executive Summary with a clear and concise statement of what the
outcome of the project will be. Although it is the anticipated scope at this time, the intent is to set the
project boundaries as you know them at this time. State (at a high level) what the project will deliver.
Project Charter (Individual project)
Project Charter Fall 2021 Page 2 of 4
You should be able to draw this from the Case Study. Do not over promise here. State what is in scope
(to be delivered) as well as what is not in scope (not to be delivered).
Project Estimates
At a high level, show the estimated project schedule. The easiest to understand is a list (perhaps in table
format) of projected major milestones/deliverables for the project and their forecasted completion
dates. This information is preliminary only, or a Rough Order of Magnitude (ROM). Once the project has
been approved to move forward, a comprehensive project plan will be developed
In addition, show the current estimated project costs, as a ROM. Identify the source of the needed
funding, i.e., Software, Hardware, Networking, Internal Resources, Contractor Resources. Include a Total
ROM Budget Estimate.
Primary Stakeholder(s)
List the individual(s) who will use the final product, influence decisions about the project, and (most
importantly) pay for the project.
Project Team
Identify team roles and responsibilities on the project (you can use actual names based on who is in your
group).
Project Constraints and Assumptions
Constraints are any events or circumstances that may restrict or limit a project (and the team’s options).
Examples of constraints are things such as due dates, fixed budget, skill levels, or resource availability.
Assumptions are the driving force that determines project success and they are typically outside the
total control of the project team. Stakeholders must agree on these assumptions to produce a shared
understanding of project success.
Preliminary Risk Statement
List any risks that can be identified from, for example, the project constraints and assumptions. Included
briefly stated (short sentence) risk mitigation strategies.
Preliminary Communication Plan
Lay out the proposed methods of gathering and communicating project progress to the sponsor. This
could include team standups, task progress updates, project status reports, project reviews, project
post-mortem. Also identify the communication frequency, i.e., daily, weekly, at milestones, at end of
project.
Change Threshold
This identifies the magnitude of changes requested by the customer that would exceed the bounds of
the original charter with relation to cost, resources or schedule. Once the threshold is met or exceeded,
a new Project Charter would be required with signature from the customer.
Definition of Project Complete
This is a high-level statement of the criteria that define when the project has been completed. This is
date and funding agnostic. In other words, “End date reached” or “Funding is exhausted” do not define
Project Complete. This statement should present the completed deliverables that evidence a completed
project.
Signatures
This includes signature blocks of the parties that are agreeing to the charter.
Project Charter (Individual project)
Project Charter Fall 2021 Page 3 of 4
Formatting Your Assignment

Consider your audience – you are writing in the role of a project manager and your audience is Mamma
Mia. Do not discuss Mamma’s Bakery as if the reader has no knowledge of the organization. Do not use
the term “case study” – this is terminology used in a classroom and would not be in a business report.
Use third person consistently throughout the report. In third person, the writer avoids the pronouns I,
us, you, your, we, my, and ours. The third person is used to make the writing more objective by taking
the individual, the “self,” out of the writing. This method is very helpful for effective business writing, a
form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer
to come across as unbiased and thus more informed.

The format could be modified to improve readability. You could use tables in certain spots, i.e., Project
Estimates. Tables are single-spaced, so that would make the document neater looking.

• Create an APA format title page that includes:The title of report (Project Charter), your name,
Course and Section number and date (use assignment due date); do not include graphics or
themes.
• No running header required for this document.
• The body of the paper should be double spaced, and no longer than 7 pages.
• Tables should be single-spaced, and use no shading.
• Use 1″ margins on all sides.
• Font should be 11-point Calibri, 11-point Arial, 10-point Lucida Sans Unicode, 12-point Times
New Roman, 11-point Georgia, or 10-point Computer Modern.
• Font should remain consistent throughout the paper, i.e., not changing from one font to
another.
• Use at least one external reference and one from the course content (from the class reading
content, not the assignment instructions or case study itself) with APA formatted citation and
reference. For information on general APA format and specifics related to citing from the class
content, refer to Content → Course Resources → Writing Resources. Resources must not use
Wikipedia, general information sites, blogs, or discussion groups.
• The list of References must be its own page at the end of the document and it must be in APA
format, i.e., double spaced, .5″ hanging indent. No more than 10% of the paper may be in the
form of a direct citation from an external source. All in-text citations must appear in the
References list and all entries in the References list must be used as in-text citations.
• Run Microsoft Word’s grammar/spell checker; there should be no errors in grammar, verb
tenses, pronouns, spelling, punctuation, first person usage, or contractions.
• If headings are used, do not leave blank lines after the previous section, and do not use sub-
headers.
• Submit your paper as a Word document, or a document that can be read in Word.
Submit this assignment in your Assignments folder.
IMPORTANT: The submission file should be named as “LastnameFirstname” ” Assignment Name”, such
as – MylastnameMyfirstname Project Charter.docx

Project Charter (Individual project)
Project Charter Fall 2021 Page 4 of 4
Grading Rubric
Criteria
90-100%

Far Above Standards
80-89%

Above Standards
70-79%

Meets Standards
60-69%

Below Standards
< 60% Well Below Standards Criterion Score Executive Summary Provides a brief overview of the Project Charter and is the first thing your reader will see. 14-15 Points Contains all five of the specified Executive Summary elements, accurately summarizes the Charter, and is no more than two paragraphs. 12-13 Points Contains four of the specified Executive Summary elements, somewhat summarizes the Charter, and is no more than two paragraphs. 10-11 Points Contains three or four of the specified Executive Summary elements, refers to the Charter, or is more than two paragraphs. 8-9 Points Contains one or two of the specified Executive Summary elements, wanders off topic, or exceeds the specified length. 0-7 Points No Executive Summary included, or does not include any specified elements. 15 Project Charter The basic agreement describing the project in enough detail that the approximate scope and magnitude is clear and understandable by both the team and the client/customer or executive sponsor. 41-45 Points Contains all ten of the specified Project Charter elements, clearly laying out the size and cost of the project, and is no more than seven pages. 36-40 Points Contains eight or nine of the specified Project Charter elements, giving an idea of the size and cost of the project, and is no more than seven pages. 32-35 Points Contains six or seven of the specified Project Charter elements, giving some idea of the magnitude of the project, and is no more than seven pages. 27-31 Points Contains up to five of the specified Project Charter elements, talks at a high level about the project, or exceeds the specified length. 0-26 Points Most of the specified Project Charter elements are missing, or do not follow the assignment guidelines, and/or exceeds the specified length. 45 Research Use at least 2 references from academically credible sources with APA formatted citation (in- text). 18-20 Points Required references are incorporated, used effectively, and cited using APA style. References used are relevant and timely and contribute strongly to the analysis. 16-17 Points Required references are relevant, and somewhat support the analysis. References are appropriately incorporated and cited using APA style. 14-15 Points Only one reference is used and properly incorporated, and/or reference(s) lack correct APA style. 12-13 Points A reference may be used, but is not properly incorporated or used, and/or is not effective or appropriate, and/or does not follow APA style for references and citations. 0-11 Points No course content or external research incorporated, or reference listed is not cited within the text. 20 Format Uses format provided. Includes Title Page and References Page. 18-20 Points Well organized and easy to read. Very few or no errors in sentence structure, grammar, or spelling; double- spaced, written in third person, and presented in a professional format. 16-17 Points Effective organization. Has few errors in sentence structure, grammar, and spelling; double-spaced, written in third person, and presented in a professional format. 14-15 Points Some organization. May have some errors in sentence structure, grammar, and spelling; double spaced and written in third person. 12-13 Points Not well organized, and/or contains several errors in grammar and/or spelling, and/or is not double-spaced and written in third person. 0-11 Points Not well organized, and/or contains several errors in grammar and/or spelling, and/or is not double-spaced and written in third person. 20

Place your order
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more