HRM 323 comprehension
1 What is
the role of communication in conflict resolution? How does it contribute to the
causation of the conflict and how can it assist with the resolution?
2 What do
you believe are the benefits and disadvantages of having an employee union to:
customers or clients
3 What are
the important elements of a grievance process? Why did you select these
4 What are
the advantages and disadvantages of a progressive discipline process? When
would it be advantageous to start at a higher level of discipline?
the traits that a supervisor needs to possess to be an effective conflict
manager? Why did you pick these traits?
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