Referencing Styles : Not Selected
Exam Questions 1. What is the current capacity and capacity utilization of Susan’s team? 2. How should Susan reorganize her division in order to achieve no abandoned calls? (Note: Think about both the operational and managerial consequences of your recommendations). 3. What are the pros & cons of each of the three routing strategies? Which one would you recommend to InterBank? Deliverable: Case Analysis Each student must submit a report (maximum 4 double-spaced pages of text, 12 font, …
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