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Discussion Questions
1. How does information technology help Groupon compete?
2. Do you agree or disagree with the statement that “Groupon has no sustainable competitive advantage?” Please explain
your point of view.
3. How does Groupon add value to the companies whose offers are sold on the site?
4. What impact, if any, will Groupon Now have on Groupon’s competitive position? Explain.
5. What would you advise Groupon leaders to consider as their next application?
6. Analyze the business model of Groupon using Porter’s five forces model.
Discussion Questions
I. Apply the resource-based view to Zipcar’s business model to show how information resources may be used to gain and
sustain competitive advantage.
2. Discuss the synergy between the business strategy of Zipcar and information technology.
3. What network effects are part of Zipcar’s strategy? How do they add value?
4. As the CEO of Zipcar, what is your most threatening competition? What would you do to sustain a competitive
advantage?
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