Chapter 4: Global Human Resource Management
Discussion Questions and Answers
Mr. Eric Johnson
Global Human Resource Management
1. Think back to the major HRM challenges facing multinational corporations. Which
challenges are the most difficult to address?
There are several HRM challenges difficult to address like cost assignment, career management,
finding suitable candidates compliance with local laws and controlling policy exceptions. The
most difficult to address is the “people challenge”. Many global companies has an insufficient
number of top managers and leaders who have the global skills and competencies to help their
firm compete successfully in world markets.
Assume that you’ve started to expand your company’s operations into India and China.
This is the first time that your company is “going international.” Should the HR
department recommend the company use an ethnocentric or polycentric staffing approach?
Since this is the first time that your company is going international. The HR department should
recommend the company use a polycentric staffing approach. This is a multinational corporation
(MNC) since they are now moving the business into India and China.
In addition to having good technical skills, what other skills should an expatriate have in
order to be successful in an international assignment?
In addition to having good technical skills, there are other skills that the expatriate have in order
to be successful in an international assignment, such as, the manager’s self-image, he or she
should have levels of self-confidence, self-esteem, and the ability to cope with stress on and off
the job. Another valuable skill is the manager’s normal way of interacting with others, he or she
should have an interpersonal style and the sensitivity to nonverbal communication. A third skill
is the manager’s perceptual orientation, he or she should have the ability to tolerate uncertainty,
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