Assignment 6.2: The Challenge of Measurement
We will use this discussion to support the completion of Assignment 6.1, and in particular to explore the intangible benefits of the technology based transformation being proposed.
Sveiby, K.E. (2004). Learn to Measure to Learn!
Keen, J. M. & Digrius, B. (2003). Book Excerpt: Making Technology Investments Profitable.
Strategies for dealing with intangibles in the IT project selection process. An interesting juxtaposition for the Sveiby (2004) reading that may further fuel your discussion.
Reflect on the technology you are proposing to introduce to the organization and list approximately five intangible benefits it is intended to provide. For each benefit describe how it will be measured in consideration of the points raised in the previous Theme.
Post your reflections to the Forum.
Review at least two peer submissions and comment constructively by reflecting on:
whether you believe the identified intangible benefits are fitting, and
whether the suggested measurement method will prove effective for capturing the value proposed.
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