7-2 Project Two

Competency
In this project, you will demonstrate your mastery of the following competency:
Develop communications that are appropriate to audience, purpose, and task
Scenario
You are a recruit-in-training in Miami-Dade County, Florida, working with the field training officer (FTO) to whom you’ve been assigned. Your first call of the shift is to a fatal car accident on a local highway. You see the information provided in the scenario. After analyzing the scene, your FTO asks you to create written communications while she deals with crowd and traffic control.
Directions
Communication Artifacts
Your FTO has asked you to create communications related to the car accident you’ve received information about in this scenario PDF. You are going to submit your communication artifacts in an email. Be sure that your email and attached artifacts address all of the required elements:
Describe the different purposes and types of written reports and external communications within law enforcement. In the body of your email to your FTO, include a 2- to 3-sentence description for each of the following types of communications:
Immediate Notification/Communication
Press Release
Social Media Post
Internal Report
Craft clear, objective policing communications without bias as attachments to your email. Include the following communication artifacts with your submission:
Immediate Notification/Communication: A 1- to 2-paragraph summary to dispatch. This communication would then be forwarded to emergency medical technicians (EMTs) or fire and rescue workers, the hospital, and the Department of Transportation.
Description of job
Injuries
Notifications to allied professionals
Street closures/traffic control
Hospital injured person is being transferred to
Press Release: Bulleted information to send to your public information officer (PIO) for a press release. Names and/or personal information (address, kin, etc.) should not be included.
Detailed summary of incident
Location
Date
Time
Vehicles involved
Description of accident/what occured
Response and hospital transfers
Status of victims
Status of investigation
Social Media Post: Social media draft post for your PIO
Internal Report: Formal police Motor Vehicle Crash Report Word Document
Within the body of your email to your FTO, choose one artifact and describe how the communication method and style would change if you had a different role in law enforcement. You may choose any other role in the policing and law enforcement field.
Within the body of your email to your FTO, choose one artifact and describe how the communication method and style would change if the audience changed.
What to Submit
To complete this project, you must submit multiple artifacts (listed below).
Email Template
Download and fill out the email template provided in the Supporting Materials section. Include the following in your completed document:
A 2- to 3-sentence description for each of the various types of communications (Immediate Notification/Communication, Press Release, Social Media Post, and Internal Report)
A description of how the communication method and style would change in relation to one artifact if you had a different role in law enforcement
A description of how the communication method and style would change in relation to one artifact if the audience changed
Communications Artifacts
The following are the attachments that would be included with your email. Submit each artifact as an individual file.
A 1- to 2-paragraph summary to dispatch (can be audio or written)
Bulleted information to send to your PIO for a press release
Drafted social media post for your PIO
Formal police Motor Vehicle Crash Report
Supporting Materials
The following resource(s) may help support your work on the project:
Document: Project Two Scenario PDF
This scenario informs your project by giving background.
Document: Email Template Word Document
This template will be used to compose the email to your FTO that includes: a 2- to 3-sentence description for each of the various types of communications, a description of how the communication method and style would change in relation to one artifact if you had a different role in law enforcement, and a description of how the communication method and style would change in relation to one artifact if the audience changed.
Document: Motor Vehicle Crash Report Template Word Document
This template will be used to complete the formal police Motor Vehicle Crash Report.
Website: 3 Best Ways of Writing a Press Release
This website provides guidance on writing press releases by explaining what to include and what not to include in a press release.
Document: Motor Vehicle Accident With Fatalities PDF
This is a sample press release for a motor vehicle accident with fatalities. The format of this press release should be considered when outlining the bulleted press release information to send to your PIO.
SNHU
ATTACHED FILE(S)
CJ 205 Project Two Email Template
To complete this template, replace the bracketed text with the relevant information.
From: [yourname@mdpd.com]
To: jsanders@mdpd.com
Subject: Motor Vehicle Accident 07 Jan 19
Officer Sanders,
In this email you will find the information requested regarding the motor vehicle accident that occurred on Monday 07 Jan 19.
The following reports/communications and their purposes are included:
[Insert a 2- to 3-sentence description for each of the following types of communications: immediate notification/communication, press release, social media post, internal report.]
If I were in the role of [choose a different role in law enforcement; you are currently a recruit-in-training], this is how the communication method and style would change for [choose one artifact]:
[Describe how the communication method and style would change if you had a different role in law enforcement.]
If the audience would change for [choose one artifact], this is how the communication method and style would change:
[Describe how the communication method and style would change if the audience changed.]
The following communications are attached to this email:
Internal Notification/Communication
[Submit a Microsoft Word or MP4 file with a 1- to 2-paragraph summary to dispatch.]
Press Release
[Submit a Microsoft Word file with bulleted information for the press release.]
Social Media Post
[Submit a Microsoft Word file with the social media post.]
Internal Report
[Attach a completed Motor Vehicle Crash report template with the information regarding the accident filled in.]
Please let me know if any additional information is needed regarding this incident.
Best regards,
[Your Name]
CJ 205 Module Four Assignment Template
Police Communications
To complete this template, replace the bracketed text with the relevant information.
Address each of the items in the table. Be sure to correctly cite any descriptions or sample communications in APA format in the References section.

Immediate Notification/Communication

Press Release

Social Media Post

Internal Report

Description

· [Describe the purpose or purposes of an immediate notification/communication.]

· [Describe the purpose or purposes of a press release.]

· [Describe the purpose or purposes of a social media post.]

· [Describe the purpose or purposes of an internal report.]

Sample

No response required

· [Provide a sample of a police department press release regarding an incident; provide a link or a screenshot with appropriate citation.]

· [Provide a sample of a police department social media post regarding an incident; provide a link or a screenshot with appropriate citation.]

· [Provide a sample of an internal police report; provide a link or a screenshot with appropriate citation.]
References
[List any references in APA format.]

CJ 205 Project Two Scenario

It is 0230 hours on Monday 07 Jan 19. A black SUV, license plate #YME 007, traveling westbound from
Beachside City into Main City across the Central Bridge, is involved in a single motor vehicle crash. One
other vehicle, a black BMW, stopped to contact emergency personnel, and its male driver is considered
a witness in the incident.

The state highway patrol has contacted dispatch and asked for assistance since their patrol unit is 30
miles west handling another accident. The Main City Sheriff’s Department will respond. Upon arrival at
0233 hours, officers observe the vehicle that has crashed into a barrier wall, and the two occupants are
not responsive. They also observe open bottles of beer and vodka on the passenger and driver sides of
the vehicle. Officers request fire rescue, which is already in route and arrives on-scene at 0235 hours.
Paramedics triage and transport both victims (one male and one female, both in their late 20s) to Main
City Trauma. Fire rescue arrives at the trauma center at 0254 hours, at which time the male expires in
the emergency department. The female victim is still unresponsive and in critical condition.

A media staging area is set up at the bridge. As local new stations arrive, they begin inquiring as to
rumors that the Beachside City mayor’s son was involved in the accident and that he is the fatality. News
reporters are asking the officers directly if this is factual. The preliminary information provided by the
hospital and the sheriff’s department is that the fatality is in fact the mayor’s son. At 0330 hours, the
news media is now also responding to the trauma center to inquire about the mayor’s son being
involved in the accident. The hospital staff wants to provide a statement in conjunction with the police
department.

News agencies have begun flying helicopters over the area of the traffic accident and filming the
incident. Local traffic will start to make its way both eastbound and westbound at 0530 due to residents
working in Main City (west of the incident) and cyclists and runners who utilize Central Bridge to
exercise toward Beachside City (east of the incident).
CJ 205 Project Two Motor Vehicle Crash Report Template
To complete this template, replace the bracketed text with the relevant information. Note that a formal motor vehicle crash report will have additional details. This template is to be completed based on the information provided in the scenario.

1. Date of Crash

[Insert date of crash.]

2. Time of Crash
(Military Time)

[Insert time of crash.]

3. Day of Week

[Insert day of week.]

4. Date of Report

[Insert date of report.]

5. Type of Crash
List all that apply from these options:
O1 Fatality
02 Injury
03 Property Damage Only
04 Hit and Run
05 Pedestrian
06 Non-collision
07 Commercial Vehicle
99 Other (Specify)

[Insert type or types of crash.]

6. Location
Indicate direction (north, south, east, or west) from bridge—e.g., north from Center Street Bridge.

[Insert direction from bridge—north, south, east, or west.]

7. Number of Vehicles Involved

[Insert number of vehicles involved.]

8. Number of Injured Persons

[Insert number of injured persons.]

9. Number of Occupants (Including Driver) by Vehicle

[Insert number of occupants in vehicle 1.]
[Insert number of occupants in vehicle 2.]
[Insert number of occupants in vehicle 3.]
[Insert number of occupants in vehicle 4.]

10. Number of Fatalities

[Insert number of fatalities.]

11. Striking Object Type
Indicate the striking object type from these options:
O1 Driver
02 Pedestrian
03 Bicyclist
04 Parked Car
05 Animal
06 N/A
07 Other Fixed Object (Specify)

[Insert striking object type.]

12. Striking Object Information
Indicate the color, license number, and vehicle type.

[Insert color of vehicle.]
[Insert license number.]
[Insert type of vehicle.]

13. Struck Object Type
List all that apply from these options:
O1 Driver
02 Pedestrian
03 Bicyclist
04 Parked Car
05 Animal
06 N/A
07 Other Fixed Object (Specify)

[Insert struck object type.]

14. Witnesses

[Insert witnesses.]

15. Involved Persons

[Insert involved persons.]

16. Detailed Narrative

[Give a concise statement in your own words of the facts in 1 to 2 paragraphs. Be sure to address who, what, when, where, how, and why.]

CJ 205 Project Two Scenario

It is 0230 hours on Monday 07 Jan 19. A black SUV, license plate #YME 007, traveling westbound from
Beachside City into Main City across the Central Bridge, is involved in a single motor vehicle crash. One
other vehicle, a black BMW, stopped to contact emergency personnel, and its male driver is considered
a witness in the incident.

The state highway patrol has contacted dispatch and asked for assistance since their patrol unit is 30
miles west handling another accident. The Main City Sheriff’s Department will respond. Upon arrival at
0233 hours, officers observe the vehicle that has crashed into a barrier wall, and the two occupants are
not responsive. They also observe open bottles of beer and vodka on the passenger and driver sides of
the vehicle. Officers request fire rescue, which is already in route and arrives on-scene at 0235 hours.
Paramedics triage and transport both victims (one male and one female, both in their late 20s) to Main
City Trauma. Fire rescue arrives at the trauma center at 0254 hours, at which time the male expires in
the emergency department. The female victim is still unresponsive and in critical condition.

A media staging area is set up at the bridge. As local new stations arrive, they begin inquiring as to
rumors that the Beachside City mayor’s son was involved in the accident and that he is the fatality. News
reporters are asking the officers directly if this is factual. The preliminary information provided by the
hospital and the sheriff’s department is that the fatality is in fact the mayor’s son. At 0330 hours, the
news media is now also responding to the trauma center to inquire about the mayor’s son being
involved in the accident. The hospital staff wants to provide a statement in conjunction with the police
department.

News agencies have begun flying helicopters over the area of the traffic accident and filming the
incident. Local traffic will start to make its way both eastbound and westbound at 0530 due to residents
working in Main City (west of the incident) and cyclists and runners who utilize Central Bridge to
exercise toward Beachside City (east of the incident).
CJ 205 Module Three Practice Activity Template
Crafting Communications
To complete this template, replace the bracketed text with the relevant information.
Review each policing communication in the “Original Communication” column. For each communication, identify a communication mistake by copying text from the original communication and pasting it into the “Communication Mistake” column. Then, in the “New Communication” column, address the identified mistake by creating a new communication to address the identified mistake.

Number

Original Communication

Communication Mistake

New Communication

Example

An officer is negotiating with a suicidal subject. The officer tells the subject “Go ahead. You’re not going to do it anyway.”

“Go ahead. You’re not going to do it anyway.”

“I am Officer [name]. Can we talk about this?”

1

A patrol unit is dispatched after a 911 call in which a concerned citizen related she observed two Middle Eastern–looking males pull into a gas station and park in the rear of the building. They exited their vehicle and took out what appeared to be “rugs.” After the rugs were laid out, the men knelt on them and began kissing the ground. Officers observed the behavior upon arrival and approached the men to ask what they were doing. The men, who quickly became agitated, stated, “Couldn’t you hear us? We were only praying!” One officer then stated, “You’re speaking another language. For all I know you just said, ‘SEE THOSE OFFICERS OVER THERE? LET’S KILL THEM!’” The men now demand that a supervisor respond to the scene.

Officers saw the men’s behavior and went up to them to find out what they were up to. The males yelled, “Couldn’t you hear us?” as they became agitated. Our only purpose was to pray.

This is a whole other language,” one of the officers replied. ‘Did you see those officers over there?’ may have been a better answer. ‘WE’RE GOING TO KILL THEM!’

In Scenario-1, the responding police shown a lack of cultural awareness and/or sensitivity. Cross-cultural communication “roadblocks” like language barriers and cultural preconceptions should be avoided at all costs by law enforcement officers who are cognizant of the impact culture has on their work.

It seems that asking the men to explain what they were doing had irritated them, since their actions were obvious to them. If the responding officers had used more culturally acceptable language from the outset, maybe the issue might have been resolved quickly and without escalation. A better response would have been “good evening, fellas,” rather than “what are you doing?”. There is Officer [Name] here, and there is Officer [Name]. We noticed you getting out of your autos and kneeling down. Is everything in order?? Let me know what you need, please. It’d be helpful if I knew what it was I was looking at.
When I asked what you said, you answered, “See those cops over there?” the officer said. “You’re speaking another language.” A misinterpretation of “Let’s kill them” was very evident. “I’m sorry, but I don’t understand what you were saying,” may have been a better response. Could you perhaps translate what you were saying to me in English when we first arrived to help me better understand the situation?

2

Tweet from the director of the Chicago Police Office of Communication and News Affairs: “CPD investigating several incidents following fireworks at Navy Pier. Reports of a shooting are not accurate. A man punctured his leg after running into a table, 3 were stabbed following an altercation on the pier & 16 people are hospitalized after being trampled during the exit.”

“CPD investigating several incidents following fireworks at Navy Pier. Reports of a shooting are not accurate. A man punctured his leg after running into a table, 3 were stabbed following an altercation on the pier & 16 people are hospitalized after being trampled during the exit.”

In the original Scenario-2 statement, it is unclear if there is still cause for fear or danger near the Navy dock area to someone reading the post [twitter]. Twitter has a character limit of 280. Twitter was not the ideal choice for this kind of communication, in my opinion, because of the many events and investigations that were referenced.
Due to the 280-character character restriction imposed by Twitter, the following alternative message may be sent using the microblogging service:
CPD received many complaints of disruptions in the Navy Pier area after the fireworks display. The CPD responded. There is now no danger to the public, according to officers on the scene. There are still reports to be looked upon. Keep an eye out for updates or contact CPD directly for further information.

3

Officers respond to a call of a stolen vehicle (license plate #CJ20500, black 2011 4-door Honda Civic). When they arrive, the female victim (Jane Doe) tells the officers that she got home from work at 5:15 p.m. and legally parked her vehicle directly in front of her apartment building located at 555 W. University St. When she went to leave for work the following morning around 7:00 a.m., the vehicle was gone. There are no witnesses. Their report simply states, “Mrs. Doe got home from work at 1715 hours and parked her car in the apartment. When she went to leave for work the next morning it was gone.”

Their report simply states, “Mrs. Doe got home from work at 1715 hours and parked her car in the apartment. When she went to leave for work the next morning it was gone.”

The data in the Scenario-3 analysis was at best hazy. The following is a suggested replacement for the unclear communication:
In response to a stolen vehicle allegation, I, OFC [Name], went to 555 W. University St. I arrived on the scene on [Date] at [Time] and talked with the victim/caller, Ms. Jane Doe. Ms. Doe has a black 2011 Honda Civic 4-door with the license plate #CJ20500, according to her. Ms. Doe said she drove the automobile home from work on [Date] and parked it legally in front of her apartment building, 555 W. University St., approximately 5:15 p.m. Ms. Doe also said that she left her apartment building at 7:00 a.m. on [date] with the intention of driving herself to work, but that her vehicle had been stolen. Officers on the scene inquired about Ms. Doe’s automobile being removed/transported from the place where she had parked it when she arrived home from work on [Date], but no witnesses were found.

4

A man in the process of transitioning from female to male was stabbed to death. His work ID card identifies him as a male with the name Evan Smith. However, the case report and subsequent press release, currently under review, use the man’s birth name (Angelina) and he is identified as a female victim.

The case report and subsequent press release, currently under review, use the man’s birth name (Angelina) and he is identified as a female victim.

It was a mistake and insensitive to the victim’s family and friends to identify the victim just by his birth name and gender.
It’s probable that in order to avoid Scenario-4’s communication problem, we could refer to the victim as Evan Smith and use male or gender-neutral pronouns in the case report and the recommended press release. A transgender connection to the stabbing may exist, thus the report should include information regarding Mr. Smith’s transition from female to male and his birth name (Angelina). In my view, the original press release should not have disclosed Mr. Smith’s transgender status. In my opinion, the victim’s family may regard this as an overemphasis on the victim’s transgender identity rather than the pursuit of justice for the victim

5

Jill Smith is female deputy who works for the Cook County Sheriff’s Office. She informs her supervisor that a male inmate (John Q. Public), while awaiting the court transport bus, made a sexual advance directed at her. When she refused the advance, the male inmate then exposed himself. She asked to file a complaint against the inmate for harassment. The male supervisor refused to allow the complaint and stated, “You should take it as a compliment!”

The male supervisor refused to allow the complaint and stated, “You should take it as a complIment!”

The male supervisor indicated in Scenario-5 was incorrect in both his reluctance to allow the female deputy, Jill Smith, to make the complaint and his remark that she “should regard it as a compliment.” The following is a more suitable answer or message from the male boss:
Chief Warehousing, I sincerely apologize for the incident. I can only image how difficult that must have been for everyone involved. Formal complaints against John Q. Public must include a complaint form and a sworn statement in support of the claim. As soon as you complete the paperwork, please tell me so that we may begin processing your complaint immediately. The formal complaint mechanism is in place, but if there is anything further I can do for you, please don’t hesitate to get in touch with me.
NILES POLICE DEPARTMENT
MEDIA RELEASE
Support Services Bureau
Cmdr. Robert Tornabene
7000 W. Touhy Avenue
Niles, Illinois 60714
Office – 847-588-6505
Email – rgt@vniles.com
Chief of Police
Luis C. Tigera

Released on 09/06/2018 at 8:45 a.m.
NPD Case # 2018-33992

Motor Vehicle Accident with Fatalities

Niles, IL- On 09/06/2018 at approximately 5:47 a.m. the Niles Police Department responded to a
motor vehicle accident at the intersection of Dempster Street and Harlem Avenue. Upon arrival it was
learned that an accident involving a Cook County Sheriff’s marked squad car and a Honda Accord. The
preliminary investigation revealed that the Cook County Sheriff’s vehicle was traveling east bound on
Dempster approaching Harlem Avenue. The Honda was traveling south on Harlem Avenue
approaching Dempster Street.The Cook County Sheriff’s vehicle struck the Honda in the intersection
hitting the passenger side of the vehicle.

The Niles Fire Department responded to the scene and extricated the two occupants of the vehicle
and transported them to Lutheran General Hospital. The Cook County Sheriff’s Officer, a 47 year old
male, was also transported to Lutheran General Hospital with non-life threatening injuries.

The driver of the Honda a 69 year old female from Norridge and a 64 year old Female from Chicago
succumbed to their injuries and were pronounced dead at Lutheran General Hospital. The names of
the deceased are being withheld pending notification to the families.

The accident investigation is currently being handled by the NORTAF – Major Crash Assistance Team.
At this time weather may have been a contributing factor. The accident remains under investigation.

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